Last updated: September 1, 2025

This Privacy Policy explains how Tigo Builders (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us about a project.

If you have questions, contact us at contact@tigobuilders.com or +1 (774) 563-9865. Our business address is 230 Jones Rd, Suite 7A, Falmouth, MA 02540, United States.

1) Who we are

  • Business name: Tigo Builders
  • Address: 230 Jones Rd, Suite 7A, Falmouth, MA 02540, United States
  • Email: contact@tigobuilders.com
  • Phone: +1 (774) 563-9865

2) Information we collect

a) Information you provide

  • Contact form and inquiry details (name, email, phone, city/address, project scope, budget, timeline, messages)
  • Consultation/booking preferences (preferred dates, meeting method)
  • Project collaboration data (emails, files, selections, approvals)

b) Information collected automatically

  • Device/usage data (IP address, browser type, pages viewed, timestamps, referring pages)
  • Cookies and similar technologies (see “Cookies”)

c) Information from third parties

  • Lead sources or referral partners you choose to use
  • Embedded services (e.g., maps, fonts, anti-spam tools, video) that may collect limited technical data under their terms

3) How we use information

  • Respond to inquiries and prepare estimates/proposals
  • Plan and deliver projects, including vendor/partner coordination
  • Improve the website (performance, security, UX)
  • Communicate updates about your request or project
  • Comply with law and enforce our terms

(EEA/UK legal bases, if applicable: consent, contract, legitimate interests, legal obligation.)

4) How we share information

We do not sell personal information. We may share with:

  • Service providers (hosting, email, CRM, analytics, project tools)
  • Professional partners (architects, engineers, trades) as needed for your project
  • Legal/safety recipients (to comply with law or protect rights)
  • Business transfers (e.g., merger or acquisition)

All recipients are required to safeguard your data and use it only for agreed purposes.

5) Cookies & tracking

We use cookies to:

  • Maintain session preferences
  • Measure site performance and usage
  • Improve security and prevent spam

Your choices: You can block or delete cookies in your browser settings; doing so may affect site functionality.

6) Data retention

  • General inquiries: typically 12–24 months after last contact
  • Active clients/projects: for the project duration and up to 7 years afterward for records/warranty/compliance
  • Analytics logs: per vendor defaults

We delete or anonymize data when it is no longer needed.

7) Security

We use reasonable technical and organizational safeguards (HTTPS, access controls, least-privilege practices). No system is 100% secure; please share only necessary information.

8) Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to processing; request portability; withdraw consent; and lodge a complaint with a supervisory authority.
Requests: email contact@tigobuilders.com with your name, contact info, and request details.

California (CCPA/CPRA)

California residents may have rights to know/access, delete, correct, and opt-out of sale/share (we do not sell personal information). To submit a request, use the contact information above.

9) Children’s privacy

Our services are not directed to children under 13 (or the age required in your jurisdiction). If you believe a child provided personal data, contact us so we can delete it.

10) International data transfers

If you access the site from outside the United States, your data may be processed in countries with different data-protection laws. Where required, we use appropriate safeguards.

11) Third-party links & embeds

Our site may link to third-party websites or include embedded content (e.g., maps, fonts, videos, social profiles such as Facebook, Instagram, or Yelp). Data collected by these providers is governed by their own policies.

12) Email/SMS communications

If you share your email or phone, we may send project communications or service updates. You can opt out of non-essential marketing at any time (project/service communications may continue as necessary).

13) Changes to this policy

We may update this Policy periodically. The “Last updated” date reflects the current version. Material changes will be posted on this page (and, when appropriate, communicated directly).

14) How to contact us

Tigo Builders
Address: 230 Jones Rd, Suite 7A, Falmouth, MA 02540, United States
Email: contact@tigobuilders.com
Phone: +1 (774) 563-9865

Disclaimer

This Policy is general information and may not cover all regulatory obligations for your jurisdiction. Please review with legal counsel and tailor to your exact tools and practices.