Faq - Tigo Builders

General QUESTIONS

What services do you offer?

Custom homes, remodeling, additions, kitchen design, outdoor living, and property management.

Which areas do you serve?

Temecula, CA and surrounding communities, plus projects in Falmouth, Massachusetts.

Are you licensed and insured?

Yes, licensed and insured; documentation available on request.

Do you provide free consultations?

We start with a discovery call and site/virtual review to align scope, budget, and timeline.

What does your process look like?

1) Discover, 2) Design & Plan (selections, permits, schedule), 3) Build & Deliver (quality checkpoints).

How long will my project take?

Remodels/additions: weeks to a few months. Custom homes: typically 8–14 months, depending on scope and permitting.

Can I live at home during the remodel?

Often yes. We phase work, set dust controls, and define safe pathways. For major work, we’ll advise temporary housing.

How do you handle communication?

A dedicated point of contact, weekly updates, milestone check-ins, and quick responses via phone/email/project portal.

How do you keep projects on budget?

Clear scope, costed selections up front, written change orders, and transparent progress billing.

What payment schedule do you use?

Milestone-based draws tied to completed phases (e.g., framing, rough-ins, finishes).

Can you work within my budget?

Yes. We present options and value-engineer materials/finishes without sacrificing structure or safety.

Do you handle design or work with my designer/architect?

Both. We offer design-build or can collaborate with your existing architect/interior designer.

Can I change selections after we start?

Yes, via documented change orders that show cost/timeline impact before approval.

Do you use sustainable or energy-efficient options?

Absolutely, high-performance windows, insulation, HVAC, low-VOC finishes, and efficient lighting on request.

Trex vs. wood for decking, what do you recommend?

Trex (composite) offers low maintenance and long life; wood gives natural warmth with more upkeep. We can blend both.

Proudly serving Temecula, CA and surrounding communities, and Falmouth, Massachusetts on Cape Cod.